A street directory certified to house-number level: reliable coverage information for a telecoms operator

The challenge

In telecommunications, coverage information is only reliable if the address is certified down to the house number and correctly positioned on the map (geocoding). An address error can mean a lost sale, because it excludes a potential customer from the coverage check.

The solution

The client adopted Egon's street directory certified to house-number level as the reference for all its coverage network activities. The solution rests on three elements:

• A street directory certified to house-number level, to know whether a house number really exists, with the information updated daily.
• Geocoding, to place the address at the right point on the map.
• The Egon ID, a unique code for every address that keeps information consistent across different systems and processes.

The client captures, verifies and maintains its address data, which stays constantly up to date and certified.

The results

• Clear, accurate coverage and serviceability information, communicated cleanly to the customer.
• A higher share of addresses matched to a unique code, meaning fewer unmatched addresses across different data sources.
• Greater consistency between systems thanks to a single address coding.
• More reliable communications to end customers.